The most expensive mistake law firms make when choosing software? Choosing the software first. I see this happen often. A firm asks: “Should we use Clio?”“Should we move to an all-in-one platform?”“Which accounting system is best?” But the answer is almost never about the software. The right system depends on the firm behind it. A platform that works beautifully for one firm can create unnecessary complexity for another. Before choosing or changing systems, I would look at: 1